Skip to content

Secrets worth millions, for free.

Everyone wants to know Coca-Cola's secret. But what about Microsoft's, Mercedes-Benz's, or L'Oréal's? Receive a monthly selection of the stories, insights, and playbooks from Europe's most successful companies.

Want to know how Microsoft, L'Oréal, and other leading companies do it?

Get their stories, insights, and playbooks every month.

Transcription

00:09

rarely ask questions.Question two: in a rollercoaster environment, what is the real key competency today?

00:18

A: adaptability.B: lucidity.C: engagement.D: the Joker.

00:27

I'd say adaptability.Not easy because they're all good, but I'll I chose engagement.

00:38

The truth is, looking closely at these three answers,adaptability, lucidity, engagement — for me, you need all three.

00:46

But engagement — I chose that answer because I said to myself:a manager must still be motivated.

00:53

You simply can't give off an impression of disengagement to your teams, especially during periods of change.

01:00

A manager who isn't motivated, who is no longer engaged — the impact on the team is immediate.

01:06

A few things.I agree with you that engagement is important, but the competency for me is finding your engagement levers.

01:16

But I put adaptability because when I support people who are developing their careers, sometimes they compare themselves to others and say: I don't understand — this person is less productive than me,maybe less smart, and so on.

01:32

And yet they're the one whose career is moving faster than mine.

01:35

Often, it's adaptability.And that's what I find, in the long run, allows people to move forward and build great careers — but it's something you work at.

01:43

I think you can't just decide one morning: I'm going to be adaptable.

01:46

You learn to be through your personal life and your professional life.

01:49

You need perspective. It's a muscle you build.Exactly.

01:51

You need perspective and you need to live through that change.

01:57

Because I think no one is naturally prepared for change.

02:00

Of course, some people are more flexible than others — they take things less personally, they just tell themselves:OK, too bad, we move on.

02:08

That happens — but yes, I completely agree with you that it's a muscle.

02:11

You have to train it. You have to be OK with it.And clearly, the people who manage to show they're adaptable,who aren't constantly sighing at every change — they stand out.

02:21

They're much easier to work with.And that's not always what you see when you look at CVs.

02:26

Absolutely.And actually, I think we'd benefit from having job descriptions that reflect this.

02:30

I think we have a duty to be honest and to talk about this with candidates, to make sure it suits them too.

02:37

Because I think we have to be realistic.There are candidates who, as you say, either aren't ready,or simply don't want to be.

02:43

I've met people who don't want change — and I think that's OK.

02:47

It's not a problem, but maybe that means choosing the right company.

02:54

Question number 3.With AI transforming roles within months, what is a leader's priority today?