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Business Facts Index
Business Facts Index

Business Facts Index 2026:
The cost of disconnection

The Business Facts Index is Factorial’s annual report that analyzes how European businesses actually run. We put real numbers on tool overload, productivity, and AI.

What you’ll find inside

Disconnection is costing you 383,000€ a year in manager salaries alone

We surveyed 3,760 CEOs & directors

Cut the cost of disconnection. Download the full report to run your company with AI.

Understand how your people actually work

Is team upskilling your biggest opportunity?

There’s a real gap between using software and actually putting AI to work

Most companies use AI for quick tasks. Few use it to make better decisions.

Rising expectations: the AI shift becomes a priority

Higher output standards, same workload

Headcount evolution: leaders agree to disagree

Where people and AI actually work together

Connect the dots, before they cost you twice

Budget status? Only 1 out of 4 European executives can tell you right away

When systems don’t talk to each other, leaders lose real-time control over their resources.

60% of European business leaders are working with tools that don’t share data with each other. Total disconnection.

The real cost behind business disconnection

Paying twice: once for the tool, and again for the distraction

Most companies can’t tell you what they’re spending

Leaders demand fewer tools, more control

Unlock your company’s potential

Where Europe really stands on AI

What it takes to trust AI

The human touch remains essential