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Transcription

00:06

what tips the scale might not just be the fastest, best, most optimized process, but also the personal one.

00:15

The job market in Germany has fundamentally changed, and so has the way companies attract and retain talent.

00:21

In this episode we talk about a topic that truly affects everyone — one that carries responsibility for growth and people.

00:28

What does modern hiring look like in Germany today?

00:31

What does it look like and where are the key levers?

00:35

To explore this topic, we welcome today Kerstin Markut from Factorial and Andreas Gabelsberger, founder of SaaSlyte. And this is On the Deck.

00:44

Let's go!

00:53

Hi, my name is Kerstin.I'm the Team Lead for the SDR Outbound team at Factorial, and today I'll be talking with you about the topic: The evolution of hiring in Germany.

01:04

Hi, I'm Andreas.I'm co-founder of SaaSlyte.We support B2B SaaS and tech companies in building and scaling go-to-market teams.

01:19

Hey Kerstin and Andreas — On the Deck works like this: first you'll each answer a question without knowing what the other will say, and then you'll have the chance to exchange views and discuss your answers. Let's go!

01:31

Let's start with question number 1: Is employer branding more important than the actual employee experience?

01:37

A) Branding first — attraction.B) Experience first.

01:42

C) Alignment wins.Or D) The Joker.I actually find all the answers really compelling, so I'll go with D), the Joker.

01:51

All great answers — I would definitely go with C.

02:09

Great to see you. Likewise.Do you want to start?Yes, absolutely — I went with C.

02:19

Alignment — I believe today, compared to the past, employer branding used to be very campaign-heavy.

02:28

But I think today it's extremely important to also show the real moments inside the company across various channels.

02:37

Employees are very active on different platforms, and I think that's exactly why it's so important not to just project an image,but to simply show the real moments that happen inside the company.

02:49

And that's why I think it's a blend of both.Yes, I also consciously chose the Joker,because I think if you look at the three areas, they each have their own legitimate place.

03:02

But of course you also need the experience on the company side — meaning you truly stand behind what you project outwardly,it's already moving in the direction you want to communicate externally — but there should also be a certain reality behind it.

03:14

And that's essentially what you said with C.It should actually work exactly that way.

03:19

I'm sticking with the Joker, because I feel all three points are somehow valid and they interconnect.

03:23

And so I think you can no longer focus too heavily on just employer branding — you need to decentralize the whole thing a bit and say,hey, in the past it was employer branding versus the employee perspective, and today it goes hand in hand.

03:36

Absolutely, absolutely.Because I think if you put on a show and certain people have an expectation of the company, but are actually in a very different phase themselves or expect something completely different — then afterward you might end up again with a higher turnover rate, or people leaving the company again — which translates into costs.

03:57

I can draw a very clear parallel to the sales perspective there.

04:01

If the product doesn't deliver what the marketing campaign promised externally, you'll see cancellations coming in faster, churn rate increases — and you can compare that one to one with how it works here too.

04:11

If a company presents itself externally as far better than it actually is internally, you might attract the right candidates at first — but they won't stay long if what they were actually looking for simply doesn't exist in the company's reality.

04:24

That's why I'd say that aligns very, very well.

04:30

Let's move on to question number 2: What role will technology play in recruiting in the future?

04:36

A) Human-centered selection, B) AI-driven efficiency,C) Augmented Recruiting, or the Joker.

04:47

Here I go with answer C.I'm clearly going with C — Augmented Recruitment.

04:57

Here too, it was actually the same again.I found all three answers compelling.

05:01

When we think about how exactly recruiting works today — you often don't have just one open role, you have several running in parallel.

05:09

You don't just have one applicant — sometimes hundreds.

05:14

I still remember when I was in recruiting — I sometimes had 200 applicants for a single role, and sometimes I would have loved to have an AI supporting me.

05:24

I wouldn't have wanted to hand over the whole process, because I've always recruited in a very human-centered way — but that kind of support would be great. So if I were to say now, okay,I'll have an AI scan and screen CVs and make sure the AI really makes the decisions on who moves forward or not — then I'm already put off by that, because I know myself what it's like when your résumé has a gap in it, or you changed jobs after a year, or maybe even left during probation — then an AI, which is not designed for nuanced judgment but purely for scanning what's in front of it — certain aspects could simply get lost that a human interviewer or a person would evaluate and contextualize very differently.

06:03

That's why I'm truly a fan of saying: I'm happy to be supported in the processes — but I don't hand the wheel completely over to AI.

06:12

My number one tip — and it's so basic, it couldn't be more basic.

06:17

You have a candidate who comes in through an application, or through whatever channel.

06:21

You're the hiring manager, TA — don't just send an email saying how great it is that they applied — let's talk.

06:27

Call them. Call the person.99.9% — communication tools today are text, email, maybe WhatsApp sometimes.

06:40

Nobody actually calls people anymore.Tell that to my team.

06:44

And again here — sales and recruiting are blending into each other.

06:49

But call the person, and they'll say: hey, that's something new,because all I get now are emails and invitations — no one actually calls anymore, and they appreciate it.

06:59

And with that you've already created that first emotional connection — setting yourself apart from the competition.

07:04

Which is probably also an important factor in the decision,because you'll definitely notice it too — good candidates today have multiple offers, and what tips the scale might not only be the fastest, most optimized process, but also the personal one.

07:26

Now for question number 3: At what point does it make sense to hire new employees?

07:32

A) Reactive hiring, B) proactive hiring,C) strategic hiring, or D) the Joker.

07:41

All answers have their place,but here I choose C).

07:46

All important points.I think the combination is what makes it work, from all three angles.

07:51

So I'll take the Joker.

07:56

Right — feel free to start.We had 3 great choices.

07:59

Why did you decide on none of them?I have to honestly take a quick look at this again.

08:06

I think we live today — or from my perspective — I work a lot with startups and scaleups, and they're in very different stages.

08:14

Large corporations today also find themselves in very different phases.

08:19

And I think none of the 3 answers alone is correct.

08:26

I believe each answer is right at a certain point in time.

08:30

Yes, I chose the Joker.I think today it's no longer about when should I hire — it's more about: how early do I know, how early do I have the best knowledge about the talent market I'm hiring in.

08:51

And then I can cover those three areas individually and say: okay, I am informed, I know where other companies might be struggling,where there might be layoffs, how salaries are evolving,how candidate profile requirements are shifting.

09:08

And if I have that information, then I can always act specifically based on my own needs — hire proactively when needed, or hire reactively, or build strategic plans.

09:18

Yes, and from that I could for example also say:if I find someone I really want to have, but I don't have the budget — then two questions actually arise.

09:26

One is: can I hire this person even without the budget — and what costs does that generate?

09:31

On the other hand: what happens if I do hire the person,if this top talent joins us and perhaps requires less onboarding because they already have experience in the field — and then closes more deals,generates more revenue — then the costs that I initially balked at because the budget wasn't planned, end up offsetting themselves.

09:49

On the other hand, I'm also genuinely a fan of really thinking through where you want to grow as a company.

09:56

Do you want to expand the existing market?Do you want to enter a new market?

09:59

And then there obviously needs to be a basic setup in place to say: okay, I want to hire 5 people in the next year, or I need someone with the technical expertise or the language skills so I can always keep my eyes and ears open.

10:09

Would you agree with me if I say the hiring process doesn't end at the offer — it might only end after a year, once the person has already started at the company?

10:20

Because you brought up the topic of strategic hiring — for me that also means that the groundwork within the company needs to be in place.

10:27

I can't hire 13 people if I then have no plan for what happens next.

10:31

Because if I don't have that plan, I'll lose those people again — and we fall right back into reactive hiring.

10:38

So — how would you look at it?I do think it doesn't always end right at the hire.

10:43

You also have to look at whether the person stays through probation, how the onboarding goes,how long-term the person sees themselves at the company, how they develop.

10:50

That's why you really shouldn't always stop there — but for me it's also again about having a strategy: I plan that ahead of time too — how I bring people into the company.

11:01

Alright, that's a wrap — thank you both so much, and with that we close the discussion.

11:05

Discussion round for today.Super — that was fun, Andreas.

11:08

Likewise — see you soon.Hopefully it just keeps going the same way.